Find answers to common questions about Coiis API Marketplace.
Coiis is a marketplace that hosts APIs from various providers. Some APIs are developed and maintained by our team at Coiis, while others are created by third-party developers and companies who use our platform to distribute their services. Each API listing clearly indicates the provider, so you always know who is behind the service you're using.
The data sources vary depending on the API. For APIs developed by Coiis, we collect data from a variety of reliable sources, including public databases, partnerships with data providers, and our own data collection methods. For third-party APIs, the data sources are determined by the respective providers. Each API documentation page includes information about data sources and freshness.
Most of our services are designed to be accessed via API for real-time data and functionality. However, some API providers may offer dataset downloads as an additional service. Check the specific API documentation or contact the provider directly to inquire about dataset availability. For large-scale data needs, we recommend reaching out to our support team to discuss custom solutions.
Yes, Coiis APIs can be used in commercial applications. Our pricing plans are designed to accommodate various usage levels, from small projects to enterprise-scale applications. Each API may have specific terms of use, so we recommend reviewing the documentation for any API you plan to integrate into a commercial product. For high-volume commercial use, consider our Business or Enterprise plans which offer higher rate limits and priority support.
We're always expanding our API offerings based on user demand. If you need a specific API that isn't currently available, you can submit a request through our "Suggest an API" form. Our team evaluates all suggestions and prioritizes development based on demand and feasibility. For urgent or specialized needs, we also offer custom API development services. Contact our sales team to discuss your requirements and get a quote for custom development.
Once you've created an account and logged in, you can find your API key in your account dashboard under the "API Keys" section. This key is unique to your account and should be kept confidential. You'll need to include this key in your API requests for authentication purposes. If you're having trouble locating your API key, you can also access it by clicking on your profile icon in the top-right corner and selecting "API Keys" from the dropdown menu.
To change your API key, navigate to the "API Keys" section in your account dashboard. Click on the "Regenerate API Key" button. Please note that regenerating your API key will invalidate your old key immediately, so you'll need to update all your applications that use the API key. For security reasons, we recommend regularly rotating your API keys, especially if you suspect they may have been compromised.
To change your password, go to your account settings by clicking on your profile icon in the top-right corner and selecting "Account Settings." In the security section, you'll find an option to change your password. You'll need to enter your current password for verification before setting a new one. We recommend using a strong, unique password to protect your account.
Your monthly API quota is determined by your subscription plan. To increase your quota, you can upgrade to a higher tier plan by visiting the "Billing" section in your account dashboard. We offer several plans with different quota limits to suit various needs. If you need a custom quota that exceeds our standard plans, please contact our sales team to discuss enterprise options. We can create tailored solutions for high-volume users.
We accept major credit cards including Visa, Mastercard, American Express, and Discover. We also support payments via PayPal. All payments are processed securely through our payment processor, and we do not store your full credit card information on our servers.
We offer subscription-based billing with plans that include a set number of API calls per month. You're billed at the beginning of each billing cycle for the upcoming period. If you exceed your plan's limits, you may be charged for additional usage according to the overage rates specified in your plan, or your requests may be throttled until the next billing cycle. You can monitor your current usage in real-time through your account dashboard.
All purchases are non-refundable as stated in our Terms of Service. However, we value customer satisfaction and encourage you to contact our support team if you're experiencing issues with our services. We're committed to resolving any technical problems and ensuring you get the most value from our platform. For new users, we recommend starting with our free tier to test the APIs before committing to a paid plan.
We offer multiple channels for technical support. For general questions, our documentation and this FAQ section are good starting points. For specific issues, you can contact our support team via email at [email protected]. Paid plan subscribers also have access to priority support with faster response times. Enterprise customers receive dedicated support with direct access to our technical team.
Yes, we provide integration support through our documentation, code examples, and client libraries in popular programming languages. Our API documentation includes detailed guides and sample code to help you integrate our APIs into your applications. For complex integration scenarios, Business and Enterprise plan customers can request personalized integration assistance from our technical team.
If you encounter issues with an API, first check our status page to see if there are any known outages or maintenance activities. Next, verify that your API key is valid and that you're forming the request correctly according to the documentation. If the problem persists, contact our support team with details about the issue, including the specific API endpoint, your request parameters, and any error messages you received. This information helps us diagnose and resolve the problem more quickly.
Yes, Coiis welcomes third-party API providers. If you've developed an API that you'd like to monetize or distribute through our marketplace, you can apply to become a partner. Visit our "Become a Provider" page to learn about our requirements, revenue sharing model, and application process. Our team reviews all submissions to ensure they meet our quality and security standards before being listed on the marketplace.
Publishing your API on Coiis gives you access to our growing user base of developers and businesses looking for quality APIs. We handle the marketing, billing, and customer support infrastructure, allowing you to focus on developing and maintaining your API. Our platform provides analytics on API usage, customer feedback mechanisms, and tools to help you improve and grow your service. Additionally, we offer competitive revenue sharing terms for API providers.
Yes, we offer white-label and custom API development solutions for businesses with specific needs. Our team can create tailored APIs that align with your brand and business requirements. We also provide white-label options that allow you to offer our existing APIs under your own brand. For more information about these services, please contact our business development team at [email protected] to discuss your requirements and get a custom quote.